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ServiHub Real-Time Chat Service is a web-based chat system built with Fastify, WebSockets, PostgreSQL, and Redis, designed to enable real-time 1-to-1 conversations and multi-agent support rooms between customers and businesses on the ServiHub platform. It features presence indicators, typing notifications, offline message handling, and JWT-based authentication, making it ideal for customer support teams needing scalable, real-time communication.
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